Draft for review. This is a plain-language summary of how we handle your data, written to be clear rather than legalistic. It is being reviewed and finalised with legal advice before launch, so a few specifics (where data is stored, how long we keep it, who the data controller is, and our contact address) are still to be confirmed.

Privacy

How RAISE-Me uses your data. Last updated: draft.

What we collect

Account details. Your name (optional), email, and password (which we store encrypted). If you sign in with Google, we use your Google account id, name, and profile picture instead of a password.
Your CV, if you upload one. We read it to find the skills you already have. We do not keep the file itself; we keep the details we extract from it (your skills and experience) so we can build your learning journey.
Your learning activity. Your conversations with the tutor, your diagnostic and quiz answers, and which topics you have mastered. This is what lets the tutor pick up where you left off.
Basic usage information needed to run, secure, and improve the service.

Why we use it

To work out what you already know, build you a personalised learning plan, teach you, track your progress, and, where you ask for it, compare your skills against real job-market data. We do not sell your data or use it for advertising.

Who we share it with

We use a few trusted service providers to run the product, and share only what they need to do their job:

OpenAI, to power the AI tutor and the skill analysis.
Google, for live voice sessions.
Simli, for the talking-head avatar.
A job-market data provider, to fetch real job listings when you ask for them.

These providers process data on our behalf. We do not sell your personal data to anyone.

Where it is stored

Your data is held in our secure database. The hosting region and how long we keep inactive data are being confirmed as part of the legal review and will be stated here.

Your choices

You can ask us to show you the data we hold about you, correct it, or delete your account and its data. Contact details for these requests will be added here before launch.

Cookies

We use one essential cookie to keep you signed in. We do not use advertising or tracking cookies.

Changes to this page

As the product grows we will update this page, and the date at the top will show when it last changed.

Contact

RAISE-Me is a training product of D-Ready. A contact address for privacy questions will be added here before launch.